Frequently Asked Questions For Users

If you have any more questions, please feel free to reach out to us by clicking the contact us button below.

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How much does it cost?
When will the platform launch?
How will this help me?
How are the mentors qualified to help?
How does it work?
What’s the difference between a mentor and a therapist?
What are some typical things that mentees discuss with their mentor?
How often do I check in with my mentor?
How long does it take to get a response from my mentor?
How do you find me the right mentor?
Do I get to choose my mentor?
What if I don’t like my mentor?
Is Alonesy a crisis line?
How old do I have to be to join?
What information is required at signup?
What happens if my mentor is worried about my safety? Do you report to authorities?
Will you tell my parents what we are talking about?
I found a bug within the app. How can I report it?
How does Alonesy ensure my child’s safety?
Is Alonesy backed by professionals?
How do you all make money?

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